All Potterton Commercial products are manufactured using high specification materials with strict quality assurance procedures, and are covered by a standard one-year warranty.

Lifetime Guarantee

We have full confidence in our manufacturing and quality systems, and the Lifetime Guarantee supports this confidence. When our dedicated team of engineers erect and commission our boilers, we give a commitment to replace any heat exchanger that has failed due to manufacturing defect. The Lifetime Guarantee (determined as 10 years for a low temperature central heating boiler) provides peace of mind because it covers both parts and labour.

Qualifying boilers:

• Derwent Compact Plus
• Derwent Prestige Plus
• Derwent Compact Plus Condensing
• Rapido F110
• Rapido F220
• NXR2
• NXR3
• NXR4

5 Year Warranty

Some boilers are backed up by our fully comprehensive 5 Year Warranty. The Potterton Commercial 5 Year Warranty includes any parts and labour costs associated with the failure of our products during the 5 year Warranty period.

In order to qualify for the 5 Year Warranty, your boiler must be commissioned by Potterton Commercial. If the product is not commissioned by us, the standard 1 year product warranty will apply.

For full terms and conditions of the warranty, please contact our Service Department.

Qualifying Boilers:

• WH Series
• FS Series
• MB Series

If you require help / more infomation on any of our products or services please do not hesitate to contact us.