All Potterton Commercial products are manufactured using high specification materials with strict quality assurance procedures, and are covered by a standard one-year warranty.

Lifetime Guarantee*

We have full confidence in our manufacturing and quality systems, and offer a Lifetime Guarantee*. When our dedicated team of engineers erect and commission our boilers, we give a commitment to replace any heat exchanger that has failed due to manufacturing defect. The Lifetime Guarantee (determined as 10 years for a low temperature central heating boiler) provides peace of mind because it covers both parts and labour.

Qualifying boilers:

• Derwent Compact Plus
• Derwent Prestige Plus
• NXR2
• NXR3
• NXR4

5 Year Warranty

Some boilers are backed up by our fully comprehensive 5 Year Warranty*. The Potterton Commercial 5 Year Warranty includes any parts and labour costs associated with the failure of our products during the 5 year Warranty period.

In order to qualify for the 5 Year Warranty, your boiler must be commissioned by Potterton Commercial. If the product is not commissioned by us, the standard 1 year product warranty* will apply.

Qualifying Boilers:

• Sirius WH
• Sirius FS
• Sirius MB

* Terms & Conditions apply. For full terms and conditions of any of the warranties mentioned please contact our service department on 0845 070 1058.

If you require help / more infomation on any of our products or services please do not hesitate to contact us.