Notice
Our highest priority is the safety of all our valued customers and colleagues, especially as we face the battle against COVID-19. Please read our coronavirus update here
Notice
Our highest priority is the safety of all our valued customers and colleagues, especially as we face the battle against COVID-19. Please read our coronavirus update here
Read our warranty terms and conditions to find out everything you need to know.
Read warranty Ts and CsBefore your warranty can be registered, your Potterton Commercial heating product needs to have been commissioned. To book your commissioning with Potterton Commercial please complete our book a commission form.
Do you need to register a warranty?
If your boiler was purchased from 1st January 2020 and has been commissioned by Potterton Commercial (or an appointed agent) your product will have automatically been registered for a 5 year parts and labour warranty*
If your product has not been commissioned by Baxi Heating, then please complete the warranty registration form below and supply the required documents. By registering your product your 2 year parts and labour warranty* will be activated. (*see terms and conditions)
Where multiple appliances have been installed, please complete a new form for each product.
If you have domestic appliances, these can be registered here.
Everything you need to know about Potterton Commercial's warranty terms & conditions.
If you require aftersales assistance, contact our customer support team.
